$bbtitle
Apple Stock: 199.92 ( -0.59 )
RSS RSS Twitter Twitter
Search:
AppleInsider.com Archives News Bytes Reviews Anonymous Mailer Submit Story AppleInsider Forums Mac Prices Polls Advertise on AppleInsider Contact AppleInsider
Save up to $280 on new MacBook Pros and up to $165 on brand new iMacs with special coupons: Mac Pricing Guide updated Nov 20th (Find the best prices on Macs).
Friday, August 22, 2008

Apple investigating iTunes block in China

By Slash Lane

Published: 01:00 PM EST

Several users in China have been unable to access iTunes ever since a pro-Tibet album was released on the digital download service earlier this week, prompting an investigation by Apple.

According to the Associated Press, the Art of Peace Foundation announced on Sunday the release of "Songs for Tibet," a digital album comprised of music by popular artists such as Dave Matthews and Alanis Morissette, as well as a 15-minute speech by exiled Tibetan leader Dalai Lama.

One day later, iTunes users began complaining on the official iTunes support forum that they were unable to login and purchase music from the Apple download service. Instead, they were greeted with an error message that said: "iTunes could not connect to the iTunes store. An unknown error occurred.(-4) Make sure your network connection is active and try again."

Others have received a slight variation of that error message. "I am in Shanghai and have been able to use iTunes for 3 years now with no problems, but for the past two days I get an immediate message that the 'network connection was reset,'" wrote a forum poster by the name of jenjen2008.

Although Apple does not operate or support an iTunes Store in China, the company's iPod is widely popular in the region and local customers routinely log into the U.S. or other versions of the store to download media to the devices. While there have been periodic outages from time to time, users on the support forums report that those outages are often resolved quickly. This has lead some to speculate that China may be intentionally blocking iTunes.

Michael Wohl, executive director of the New York-based APF, agrees, telling the AP that he believes the album was the reason for the iTunes interruption, but could not prove it. "We issued a release saying that over 40 (Olympic) athletes downloaded the album in an act of solidarity, and that's what triggered it," he said. "Then everything got blocked."

Apple spokesperson Huang Yuna said the company was aware of the problem but had no comment on the matter for the time being. "We are still investigating," she said.

The AP notes that while Beijing encourages Internet use for education and business, it "tries to block access to foreign sites run by dissidents and human rights and Tibet activists."

Filed under : iTunes 55 Comments ] 
  Print ] [ Story Link ] 


Download Parallels 5.0 Today
RSS
RSS
RSS
Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
Smoking may void Applecare warranty due to "health hazard"
Inside Google's Android and Apple's iPhone OS as software markets
Apple's App Store approval process gets partially automated
TomTom to release iPod touch-specific GPS car kit
China Unicom expects 10% of 3G users on iPhone in 3 years
Steve Jobs e-mails terse response to upset Apple developer
Hack re-enables Atom processor compatibility for Mac OS X 10.6.2
Microsoft shareholders grill CEO about Apple, iPhone
Google outlines Chrome OS plans for netbooks
Sony announces iTunes competitor for music, movies, books
Apple investigates space-age fitness tracking technology
Web search statistics show Bing stagnant, Google growing
New apps said to make iPod touch more prominent in Apple stores
Piper: Apple tablet no more than $700, launch timing irrelevant
Major publisher preps for Apple tablet as delay, OLED rumors surface
AT&T faces setback in legal battle over Verizon ads [u]
TomTom app updated to support iPod touch, first-gen iPhone
Oct. estimates suggest Apple will sell 2.9M Macs this quarter
Microsoft retail store gets odd viral marketing buzz
Rumored 'Google Phone' said to be coming in 2010
Evidence suggests Apple at work on Mac OS X 10.7
iPhone approved in South Korea; China Mobile talks continue
AT&T upgrades network as wireless traffic quadruples over past year
Apple store in upscale Greenwich, Conn., to open Saturday
Needham downgrades Apple stock on technicality
Verizon rumored to embrace Palm in 2010 to combat iPhone
Apple's iPhone App Store takes off in China
Belgian heist lands thousands of stolen Apple iPhones
Verizon responds to AT&T in court: 'The truth hurts'
Apple said to release iPhone app for in-store appointments
OnLive cloud gaming service demonstrated on Apple's iPhone
Apple tablet speculation: high-end graphics, several models
Microsoft looks to combat Apple globally with Zune content
Apple met with AdMob weeks before acquisition by Google
Apple earns key legal victory against Psystar
Apple looks to hire AAA game developer for in-house iPhone team
Apple's next-gen iPhone power amp; NASA chemical sensor app
Bill Gates praises Steve Jobs for saving Apple
AT&T responds to 'false and misleading' Verizon ads
Apple unveils browser-based iTunes Preview

AppleInsider Market Place

Sell your Laptop - working or not. Free shipping.: Get an instant online quote and sell your laptop today !

Believe in Office: Save Up To 25% on Office 2004 For Mac. Visit Our Site for Details!

IBackup - SMB Online Backup: IBackup is the preferred online storage and backup service of choice for SMBs for its ease of use, security and value. Offers automated backup and restore, file selection and securiy.

Download free software - everyday updated freeware files

 
Advertisements








AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.