$bbtitle
AAPL: 173.74 ( 0.00 ) AppleInsider RSS Feed
Search:
AppleInsider.com Archives Reviews Anonymous Mailer Submit Story AppleInsider Forums Polls Advertise on AppleInsider Contact AppleInsider
Help AppleInsider: Please take a moment to complete this quick survey.
Tuesday, July 8, 2008

Spat with Rogers leaves Canadian Apple stores without iPhones

By Kasper Jade

Published: 10:00 AM EST

Apple, disgusted with Rogers Wireless for dumping egregious service plans on would-be iPhone 3G buyers, has decided that its Canadian retail stores will have no part in helping the carrier market the new handset to customers, AppleInsider has learned.

As a result, Canadian Apple Retail stores won't be selling the new 3G touchscreen phones come Friday, representatives for the Cupertino-based company said during a private conference call on Monday evening. Instead, it will be up to Rogers and its partner Fido to lock subscribers into steep 3-year contracts that require a minimum monthly payment of $60 for just 150 minutes, 75 text messages, and 400MB of data.

Calls to Canadian Apple retail stores early Tuesday confirmed the move once over. Although the majority of the of stores contacted by AppleInsider said they were still unsure whether they'd be selling the new iPhone, one representative ultimately confirmed that Rogers and its partner stores will be the only place to buy iPhone 3G come Friday. Canadian Apple retail stores will, however, have demo units on hand the same day.

Asked whether the decision not to sell the iPhone was a result of Rogers' poor service offerings, the representative would only say that: "We have nothing to do with the service plans. Those are Rogers' plans."

Word of Apple's abandonment of in-store sales comes just days after the company was reported to have sanctioned Rogers by diverting a significant amount of Canada's iPhone 3G shipments to Europe as initial retribution. As a result, the Canadian carrier will likely receive only about 10 to 20 units per store, and therefore should "exercise caution" not to promise ample stock on launch day, people familiar with the matter have said.

Apple's knee-jerk reaction is believed to have been further stimulated by public outrage on the part of Canadian consumers following the release of the local pricing plans. Always concerned with its image, the iPhone maker has watched nearly 50,000 of its loyal customers sign an anti-Rogers petition at ruinediphone.com, which has in turn sparked hundreds of potentially damaging reports on the matter by bloggers and members of the mainstream media.

For its part, Rogers in official statements has attempted to justify the cost of its service and data plans by arguing that the "majority" of international iPhone carriers have capped data. As such, a spokesperson said Rogers believes its plans to be better than those of Orange France, for example, which include a 500MB 'reasonable use' limit versus the 2GB maximum on the top-tier Canadian iPhone plan that fetches $115 per month.

"Unlimited plans could end up costing customers more for what they don't use," the spokesperson said. "Our iPhone plans more than accommodate the vast majority of customers."

Filed under : iPhone 181 Comments ] 
Story topics: iPhone 3G, Rogers   Print ] [ Story Link ] 

Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
Apple: iPhone security holes, contacts lag, GPS quirks to be fixed soon
Bloomberg accidentally publishes Steve Jobs obituary
Apple details next-gen multi-touch techniques for tablet Macs
Why Apple keeps its iPhone 2.0 SDK under NDA
Behind the iPhone Software 2.0.2 fix to reduce dropped calls
iPods, MacBooks, iMacs up next on Apple's 2008 roadmap
Repeat tests show iPhone 3G doesn't suffer from faulty hardware
Apple iPhone ad banned in UK due to "misleading" claims
Psystar accuses Apple of anti-competitive tactics in countersuit
Apple to co-host panel on future of video surveillance
Orange admits to capping 3G speeds in France
Road to Mac OS X 10.6 Snow Leopard: 64-Bits
New BlackBerry suffering same 3G connection drops as iPhone
Consensus builds for rumored Sept. 9 iPod event
Study points to network weakness as source of iPhone 3G woes
Apple's Sept quarter Mac and iPod sales ahead of estimates
iPhone Software 2.1 to stifle open source copy-and-paste effort
Report: Mac adoption expanding in the enterprise
Apple developers get new builds of Safari 4, Mac OS X 10.5.5
Digg founder claims knowledge of 4G iPod nano, iTunes 8.0
Apple releases MacBook Air update to fix processor idling bug
iPhone 3G sales hampered by Windows Mobile
Next-gen MacBook Air CPU; Apple's SoHo neighbors complain
Apple investigating iTunes block in China
Russian iPhone 3G deal demands 1.8 million sales per year
Orange Poland shops allegedly creating fake iPhone 3G queues
Apple may report unprecedented 3 million Mac quarter
Microsoft taps Seinfeld to help battle Apple in new ad campaign
Class action suit claims Apple deceived over iPhone 3G speeds
Apple: iPhone 2.0.2 update targets 3G issues
Retail sources say its closing time for current iPod line
Briefly: shots of Nike+ touch app not the real deal
WWDC presenter talks iPhone development from .NET perspective
Steve Jobs vows iPhone app crash fix for September
Apple will replace 'exploding' first-run iPod nanos
Rising iPhone browser share points to sales of 5 million 3G units
Apple sets new standard in customer satisfaction
Apple's secret "Back to My Mac" push behind IPv6
Mac OS X 10.5.5 build 9F17 now in developers' hands
Apple gives another 60-day free extension for MobileMe

AppleInsider Market Place

Sell your Laptop - working or not. Free shipping.: Get an instant online quote and sell your laptop today !

Believe in Office: Save Up To 25% on Office 2004 For Mac. Visit Our Site for Details!

IBackup - SMB Online Backup: IBackup is the preferred online storage and backup service of choice for SMBs for its ease of use, security and value. Offers automated backup and restore, file selection and securiy.

Download free software - everyday updated freeware files

 
Advertisements







AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.