$bbtitle
Apple Stock: 196.19 ( +2.07 )
RSS RSS Twitter Twitter
Search:
AppleInsider.com Archives News Bytes Reviews Anonymous Mailer Submit Story AppleInsider Forums Mac Prices Polls Advertise on AppleInsider Contact AppleInsider
Save over $268 on MacBook Pros and $150 on iMacs with special coupons: Mac Pricing Guide updated Feb. 9th (Find the best prices on Macs).
Monday, July 7, 2008

'Huge demand' forces O2 to pull plug on iPhone 3G pre-orders

By Sam Oliver

Published: 10:00 AM EST

iPad hands-on preview
O2 began taking pre-orders for Apple's new iPhone 3G through its website early Monday but was forced halt the service just hours later as UK consumers flooded the carrier's servers and quickly consumed initial supplies.

O2's pre-order system falls flat

iPhone 3G hopefuls awoke Monday to emails and text messages from O2 announcing that they could pre-order their new Apple handset beginning at 8:00 a.m. local time this morning.

"If you want to place your order, all you need do is click on the link below on your Mac or PC, select the tariff, select the iPhone 3G model and sign a new 18-month contract online," the carrier said in its messages.

Successful pre-orders were to be delivered by a courier on launch day, Friday July 11th, and customers were to be able to complete activation through iTunes from their homes.

Minutes later, however, O2's automated upgrade system for existing iPhone owners buckled under pressure and was taken offline, leaving those customers without a means of placing their upgrade order.

At the same time, the pre-order system for new iPhone customers continued to function without a hitch, frustrating existing owners who were suddenly at a disadvantage given that O2 said it was taking pre-orders on a "first come, first served basis."

Faced with these issues, O2 hours later would shut down its pre-order system completely. A message on the carrier's website now informs customers that due to "huge demand," iPhone 3G is currently out of stock online. Customers are asked to check back for more information on Thursday, July 10th.

O2's iPhone 3G tariffs

The UK carrier has priced the 8GB iPhone 3G at £99 and the 16GB model at £159 with a £30 monthly tariff that includes 75 minutes, 125 text messages, and unlimited data.

A £35 tariff offers the handsets at identical prices and includes 600 minutes, 500 text messages and unlimited data.

Customers who step up to the £45 tariff get an 8GB iPhone at no cost, or a 16GB model for £59. The monthly plan includes 1200 minutes, 500 text messages and unlimited data.

Either iPhone 3G model is free with O2's £75 top-tier tariff that includes 3000 minutes, 500 text messages, and unlimited data each month. All tariffs require that customers agree to a new 18-month contract.

iPhone 3G O2 tariffs


O2 also previously announced that iPhone 3G will also be available under its Pay & Go subscription model at £299.99 for the 8GB model and £359.99 for the 16GB model. Full details are available here, though it appears that O2 has delayed this offering until "later this year."

Filed under : iPhone 58 Comments ] 
Story topics: iPhone 3G, O2, International iPhone 3G Plans   Print ] [ Story Link ] 



Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
Parallels takes virtualization speed crown in head-to-head with VMware
Apple releases iPhone OS 3.2 SDK for iPad
Apple seen extending exclusive iPhone deal with AT&T
iTunes price increases mean slower sales for music labels
Apple introduces 64-bit Aperture 3 with Faces and Places
Apple's share of U.S. smartphone market grows to 25% - study
iPhone OS 3.1.3 sees 14% adoption in 6 days, new hack released
Amazon rethinking Kindle in the wake of Apple iPad
Purported 4th gen Apple iPhone parts show largely unchanged design
Execs say Apple could lower iPad price if market demands it - report
Consumers lose interest in iPad after Apple's unveiling - survey
Higher Amazon e-book prices expected to coincide with iPad launch
Inside Apple's iPad: VGA video output
Unannounced Core i7 Apple MacBook Pro surfaces in benchmarks logs
Apple's new beta of Mac OS X 10.6.3 includes few changes
One in five physicians likely to purchase Apple iPad - study
Sling Media says it didn't change iPhone SlingPlayer to appease AT&T
Credit Suisse: 75% chance AT&T keeps iPhone exclusivity in 2010
Apple denying iPhone apps that use location framework for targeted ads
Apple's iPad deal gives Hachette pricing leverage against Amazon
Eccentric but effective Steve Jobs pitches iPad to NYT execs
Owners of flickering 27-inch iMacs claim 15% refund from Apple
IDC: Apple iPhone was No. 3 smartphone in 2009 with 14.4% of market
Future Apple iPhones could share current location during a call
AT&T, Sling Media partner to allow 3G access on iPhone SlingPlayer
Apple's iTunes Preview now offers browser-based App Store access
Amazon acquires touch-screen maker for future Kindle project
Nehalem Mac Pro systems suffer audio-based performance issues
Two new hires are Apple's latest moves in mobile advertising
AT&T outbid Verizon with cheaper Apple iPad data plans - rumor
Apple seen moving 2M iPads in 2010 before sales 'catalyst' emerges
Apple iPad deal pushes another publisher to renegotiate with Amazon
Apple allegedly selects new manufacturer for next-gen iPhone
ScrollMotion tapped by publishers to develop textbook apps for iPad
Apple denies iMac production halt as shipment times improve
Apple releases iPhone OS 3.1.3 with battery reporting fix
U.S. senator presses Apple on human rights practices in China
Photo of Apple's next-generation iPhone in the wild - sources
Despite sales growth, Apple's iPhone loses market share - report
Intel 6-core i7-powered Mac Pro rumored to launch this month

 
Advertisements








AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.