$bbtitle
Apple Stock: 199.92 ( -0.59 )
RSS RSS Twitter Twitter
Search:
AppleInsider.com Archives News Bytes Reviews Anonymous Mailer Submit Story AppleInsider Forums Mac Prices Polls Advertise on AppleInsider Contact AppleInsider
Save up to $280 on new MacBook Pros and up to $165 on brand new iMacs with special coupons: Mac Pricing Guide updated Nov 20th (Find the best prices on Macs).
Tuesday, July 1, 2008

Moving to iPhone 3G: a guide for current and non-current AT&T customers

By AppleInsider Staff

Published: 04:05 PM EST

AT&T is attempting to alleviate some of the confusion surrounding the upgrade paths to iPhone 3G with a series of video guides focused on getting customers "iReady" before the 8:00 a.m. launch on July 11th. The three videos covered in this report are aimed at 1) existing AT&T iPhone customers moving to iPhone 3G, 2) non-iPhone AT&T customers moving to iPhone 3G, and 3) customers new to AT&T moving to iPhone 3G.

Existing AT&T iPhone Customers
  • You're immediately eligible to upgrade to iPhone 3G at the $199 upgrade price for the 8GB model, plus an $18 upgrade fee. Alternatively, you can upgrade to the 16GB model for $299 plus the $18 upgrade fee.

  • Before going to an AT&T or Apple Retail store to upgrade, you'll want to sync your current iPhone's contacts, calendar, photos, emails, music and other media files to iTunes as you normally would. Although your new iPhone 3G will be activated in the store, you'll need to bring it back home and then sync it to iTunes in order to populate it with your contacts and data from your old iPhone.

  • You'll also want to check any voicemails you have on your original iPhone before upgrading to iPhone 3G, as your voicemails will not be carried over and will be deleted.

  • You'll then have to decide what accessories you want to purchase with your new iPhone 3G, what calling plan you'd like to sign up for, and whether you'd like to give your old iPhone to a family member of friend.

Existing AT&T Customers who don't currently have an iPhone
  • If you're an existing AT&T customer who has a mobile phone other than an iPhone, you'll first need to determine whether you are eligible for upgrade pricing. To do this, log onto www.att.com/iphone/ and select "Log In" at far right hand side of the orange bar. Then type in your current mobile phone number and your password. If you're not yet registered for an AT&T online account, you can do so from the login page. Once logged into your account, select the "Upgrade Phone" link from the far right-hand side of the page. That page will tell you whether any of the existing mobile phones on your account are currently eligible for upgrade pricing.

  • If you're currently eligible for upgrade pricing, you can upgrade to iPhone 3G at the cost of $199 for the 8GB or $299 for the 16GB model, plus an $18 upgrade fee.

  • If you're not currently eligible for upgrade pricing, you can upgrade to an 8GB iPhone 3G for $399 or the 16GB model for $499.

Upgrading to iPhone 3G


Customers new to AT&T
  • If you're switching to AT&T to obtain an iPhone 3G, the first thing to remember is that there is no benefit to switching your service prior to iPhone 3G launch day on July 11th.

  • Customers new to AT&T can purchase iPhone 3G for $199 for the 8GB model or $299 for the 16GB model with a new 2-year contract and $36 activation fee.

  • Before arriving at an AT&T or Apple store, be sure to review the iPhone 3G rate plans so you know which one you want to select on July 11th.

  • Second, you can get a Credit Check out of the way by visiting the store where you plan to purchase your new iPhone 3G ahead of July 11th.

  • Third, backup any data that's on your current mobile phone that you want to put on your iPhone 3G. Since the iPhone 3G syncs with applications on your Mac or PC, getting your current phones data to a computer is a good move.

  • When you're ready to buy iPhone 3G on or after July 11th, you'll need to bring AT&T some additional information. Since you'll be opening a new account, AT&T will request that you provide a photo ID and your social security number to perform a credit check. As mentioned above, this can be taken care of ahead of July 11th. Depending on your credit, AT&T may possibly ask for a deposit.

  • Next, AT&T will be ready to port your existing phone number (number porting FAQ and checklist) to your new iPhone 3G. For AT&T to do this, however, they'll need your existing account information as it is on record with your existing wireless provider. This information is usually contained on your existing phone bill, so bringing a copy of your existing phone bill to an Apple or AT&T store will speed up this process. Specifically, AT&T will need your existing 1) Account Number 2) Name 3) Billing Address 4) Social Security Number of Tax ID and 5) Your existing PIN or Password (if you have one).

  • If all the information matches properly, AT&T promises you'll be able to make calls on your new iPhone 3G "within minutes."

  • If AT&T tells you your out-of-area mobile number is ineligible for porting, try the steps taken by AppleInsider's Publisher last June when he successfully ported his 'ineligible' mobile number to AT&T and iPhone.

Upgrading to iPhone 3G


Earlier today, AppleInsider detailed the increased costs associated with iPhone 3G after outlining AT&T's standard service plans for the new touch-screen handset.

Filed under : iPhone 33 Comments ] 
Story topics: AT&T, iPhone 3G, Moving to iPhone 3G on AT&T   Print ] [ Story Link ] 


Download Parallels 5.0 Today
Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
Apple's App Store approval process gets partially automated
TomTom to release iPod touch-specific GPS car kit
China Unicom expects 10% of 3G users on iPhone in 3 years
Steve Jobs e-mails terse response to upset Apple developer
Hack re-enables Atom processor compatibility for Mac OS X 10.6.2
Microsoft shareholders grill CEO about Apple, iPhone
Google outlines Chrome OS plans for netbooks
Sony announces iTunes competitor for music, movies, books
Apple investigates space-age fitness tracking technology
Web search statistics show Bing stagnant, Google growing
New apps said to make iPod touch more prominent in Apple stores
Piper: Apple tablet no more than $700, launch timing irrelevant
Major publisher preps for Apple tablet as delay, OLED rumors surface
AT&T faces setback in legal battle over Verizon ads [u]
TomTom app updated to support iPod touch, first-gen iPhone
Oct. estimates suggest Apple will sell 2.9M Macs this quarter
Microsoft retail store gets odd viral marketing buzz
Rumored 'Google Phone' said to be coming in 2010
Evidence suggests Apple at work on Mac OS X 10.7
iPhone approved in South Korea; China Mobile talks continue
AT&T upgrades network as wireless traffic quadruples over past year
Apple store in upscale Greenwich, Conn., to open Saturday
Needham downgrades Apple stock on technicality
Verizon rumored to embrace Palm in 2010 to combat iPhone
Apple's iPhone App Store takes off in China
Belgian heist lands thousands of stolen Apple iPhones
Verizon responds to AT&T in court: 'The truth hurts'
Apple said to release iPhone app for in-store appointments
OnLive cloud gaming service demonstrated on Apple's iPhone
Apple tablet speculation: high-end graphics, several models
Microsoft looks to combat Apple globally with Zune content
Apple met with AdMob weeks before acquisition by Google
Apple earns key legal victory against Psystar
Apple looks to hire AAA game developer for in-house iPhone team
Apple's next-gen iPhone power amp; NASA chemical sensor app
Bill Gates praises Steve Jobs for saving Apple
AT&T responds to 'false and misleading' Verizon ads
Apple unveils browser-based iTunes Preview
AT&T asks court to pull Verizon's 'misleading' iPhone ads
Conflicting reports within Qualcomm suggest Verizon-only iPhone

AppleInsider Market Place

Sell your Laptop - working or not. Free shipping.: Get an instant online quote and sell your laptop today !

Believe in Office: Save Up To 25% on Office 2004 For Mac. Visit Our Site for Details!

IBackup - SMB Online Backup: IBackup is the preferred online storage and backup service of choice for SMBs for its ease of use, security and value. Offers automated backup and restore, file selection and securiy.

Download free software - everyday updated freeware files

 
Advertisements








AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.