$bbtitle
AAPL: 188.16 ( 0.00 ) AppleInsider RSS Feed
Search:
AppleInsider.com Archives Reviews Anonymous Mailer Submit Story AppleInsider Forums Polls Advertise on AppleInsider Contact AppleInsider
MacMall: $75 and $100 rebates on the new Penryn MacBooks and $150 rebates on the new Penryn MacBook Pros
Thursday, December 13, 2007

Analyst: iPhone simply isn't meant for enterprise

By Aidan Malley

Published: 06:05 PM EST

Although many executives are snapping up iPhones and expecting corporate support, there are many reasons the Apple device shouldn't be used in large-scale business, says a new report from Forrester Research.

Providing a list of ten main reasons, analyst Benjamin Gray notes that some of the most familiar complaints remain unresolved at the end of 2007, including a lack of Exchange support for many businesses' enterprise servers and a complete lack of native programs versus thousands for BlackBerries, Palm Treos, and Windows Mobile devices.

But the real issue is a lack of manageability for the iPhone, Gray explains. As there is currently no way to encrypt the data on an iPhone or remotely block access to the information if the handset is lost or stolen, any information on one of these devices can be easily accessible to a thief -- especially as most users are likely to leave their iPhones without a password lock for convenience's sake, the expert says.

Conversely, virtually every major smartphone from other manufacturers allows them fine-grained control, allowing them to set the criteria for a password and even to wipe a phone's memory clear if necessary.

The costs both of buying the phone and maintaining it are also major barriers. The price of Apple's phone is twice that of the BlackBerry Curve and lacks the bulk corporate discount frequently needed to clinch large-scale deals, Gray notes. As most iPhones are locked to a single carrier, this similarly forces businesses to pay for expensive roaming fees rather than switch the phone temporarily to a foreign provider.

The lack of a user-replaceable battery and a tactile-feedback keyboard could also prove inconveniences for an enterprise role.

There are niches that the iPhone can fill even at this early stage, according to the report. While Microsoft's tablet PC concept is often bulky and costly for all but a few industries, the iPhone's relatively low price and small size may make it ideal for these tasks. Field workers who need access to some remote information or directions through Google Maps may also appreciate the purchase.

Apple's debut cellphone is likely to improve over time, including third-party app support in February, Gray is careful to mention. But in its primary form, the iPhone is running contrary to the direction of most offices, which are looking to slim down -- not expand -- their choice of mobile equipment.

"The current enterprise model is broken," the Forrester analyst says. "IT organizations have been stretched to support whatever platforms their employees have brought into the company. But with a diverse selection of mobile platforms — including BlackBerry, Linux, Palm OS, Symbian, Windows CE, Windows Mobile, and now Mac OS X — IT can’t be expected to support each and every operating system."

Filed under : Investor, iPhone 102 Comments ] 
 [ Tell a Friend ] [ Print ] [ Story Link ] 

$150 rebates on all the new
Penryn-based MacBook Pros
$75-$100 rebates on all the new
Penryn-based MacBooks
$75-$125 rebates on all the new
MacBook Air sub-notebook
$50-$100 rebates on all the most
recent iMac desktops
Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
QuarkXPress 8 to target Adobe's Creative Suite this August
BlackBerry Bold stands as 3G iPhone's chief rival
New Time Machine option in 10.5.3; Boston store opens Thursday
HBO shows coming to iTunes under new pricing structure?
New deals seen tripling Apple's addressable market for iPhone
AT&T now showing "iPhone Black" model in device listing [u]
SingTel to offer iPhone out East; TIM chief says 3G model in June
3G settings discovered in latest beta of iPhone firmware
Online Apple Stores run dry of iPhones
iTunes France TV job; .Mac refresh rumor; NYC shortages return
Apple settlements: Canadian iPod credit, notebook adapter refunds
Job listings hint at multi-carrier iPhone in Australia, Brazil
Briefly: Mac OS X 10.5.3; AT&T iPhone hotspot access; Vista sales
Apple developing 3D gaming controller for Apple TV
O2 says Apple's iPhone "no longer available" [updated x2]
NBC prefers Zune DRM [U]; VMware beta; iMac's 10th birthday
America Movil to sell Apple's next-gen iPhone in Mexico
Briefly: Spain, Poland iPhone talk; iPhone SDK beta 5; AT&T memo
Flash Wars: Adobe Fights for AIR with the Open Screen Project [Part 3 of 3]
NBC at iTunes UK; Caris and Piper outlooks; new '3G iPhone' photo
Apple to begin selling 3G iPhone in late June?
More unofficial Mac clones up for sale on eBay
Flash Wars: The Many Enemies and Obstacles of Flash [Part 2 of 3]
Apple to offer iPhone in Italy through multiple carriers
Vodafone inks deal with Apple to sell iPhone in ten countries
Boston's flagship store set to open May 16th
RBC sees 3G, new carrier model driving iPhone sales of 14M
Apple's cash; new 10.5.3 seed; 3G iPhone photos; Boston store size
AmTech's Wu pulls 180, reinstates Buy rating on Apple shares
Handwriting recognition interface appears in iPhone Software 2.0
iPhone SDK goes international, T-Mobile on 3G iPhone in Austria
Flash Wars: Adobe in the History and Future of Flash [Part 1 of 3]
Microsoft steps back from Yahoo bid
iTunes movies sold at loss; MBP display stripes; Microsoft and Yahoo
Video speed test: 2.5G EDGE iPhone vs. mock 3G HSDPA iPhone
UK's Carphone Warehouse now completely out of iPhones
iPhone Optus rumor; Apple TV allows movie sales; Mac web share
Apple on MacBook Air, Jobs' plane, leases, R&D, NAND flash, more...
Safari for Windows market share triples following SW Update push
Piper Jaffray addresses 15 more 'unanswered Apple questions'

AppleInsider Market Place

Sell your Laptop - working or not. Free shipping.: Get an instant online quote and sell your laptop today !

Believe in Office: Save Up To 25% on Office 2004 For Mac. Visit Our Site for Details!

IBackup - SMB Online Backup: IBackup is the preferred online storage and backup service of choice for SMBs for its ease of use, security and value. Offers automated backup and restore, file selection and securiy.

Download free software - everyday updated freeware files

 
Advertisements







AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.