$bbtitle
Apple Stock: 194.34 ( +0.3099 )
RSS RSS Twitter Twitter
Search:
AppleInsider.com Archives News Bytes Reviews Anonymous Mailer Submit Story AppleInsider Forums Mac Prices Polls Advertise on AppleInsider Contact AppleInsider
Save up to $280 on new MacBook Pros and up to $150 on brand new iMacs with special coupons: Mac Pricing Guide updated Nov 6th (Find the best prices on Macs).
Tuesday, November 6, 2007

Apple chastised for ignoring two Mac data loss issues

By AppleInsider Staff

Published: 01:00 PM EST

Apple is taking some flak this week for failing to acknowledge and address two separate data loss issues -- one present in Leopard's Finder and another having to do with faulty Seagate hard drives used in the company's MacBook line of notebook computers.

Leopard data loss issue

Tom Karpik explains that Leopard’s Finder has a glaring bug in its directory-moving code, which could lead to horrendous data loss if a destination volume disappears while a move operation is in action.

Unlike a directory copy action across drives, which duplicates a directory from one volume to the other and leaves the original intact, a directory move action across drives is intended to duplicate the original directory from the source drive to the destination drive, then delete the original from the source drive when the move to the destination drive is complete.

It appears that Leopard's Finder (as well as Finder versions dating back to Mac OS X 10.3 Panther) fails to check the integrity of the directory copied to the destination drive before deleting the source directory from the source drive. Therefor, if a directory move is interrupted partially through the move process, the Finder assumes the move was successful and deletes the original directory from the source drive, leaving a directory with only partial file contents on the destination drive.

The bug occurs regardless of the type of destination drive -- be it a local USB drive, local Firewire drive, or SMB volume. On his website, Karpik has posted step-by-step instructions on how to reproduce glitch as well as a video demonstrating its affect.

Leopard data loss issue

Meanwhile, U.K.-based data-recovery firm Retrodata is warning Apple customers that they risk potential data loss due to a design flaw on certain 2.5-inch Seagate SATA drives, commonly found in notebooks such as the MacBook or MacBook Pro.

"The read/write heads are detaching from the arm and plowing deep gouges into the magnetic platter," says Retrodata Managing Director Duncan Clarke. "The damage is mostly on the inner tracks, but some scratches are on the outer track -- Track 0 -- and once that happens, the drive is normally beyond repair."

The problem is reportedly prevalent with Seagate 2.5-inch SATA drives that are manufactured in China and loaded with firmware Version 7.01. Model numbers affected include ST96812AS and ST98823AS.

Clark advises users to go to their System Profile, and under Serial ATA look for the "revision number."

"If it is firmware Version 7.01, then you have to panic," he said. "Apple is being utterly irresponsible and should launch a product recall."

43 Comments ] 
  Print ] [ Story Link ] 


Pre-Order VMware Fusion 3
RSS
RSS
RSS
Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
Doom game creator suggests Apple embarrassed about iPhone gaming
Report: Apple to launch Verizon iPhone in Q3 2010
Apple unveils holiday shopping in-store pickup option
Apple's Broadway store to open Saturday, Nov. 14
Bizarre lawsuits connect Apple with Sarah Jessica Parker, Lil' Wayne
Apple predicted to countersue in legal battle with Nokia
Windows 7 tops Vista software sales, lags behind in hardware
Report: Apple testing RFID swipe support in iPhone prototypes
Inside Google's Android and Apple's iPhone OS as core platforms
Apple looks to hire new iPhone OS security manager
Apple investigating 'Grab & Go' simplified cross-platform sync
Apple co-founder Steve Jobs named Fortune 'CEO of the Decade'
Review roundup: Motorola Droid, Verizon's first Android handset
Apple's latest 10.6.2 beta packs fixes for VMWare, iMacs, Apple TV
Latest Snow Leopard build resurrects Atom compatibility
Bell, Telus provide new iPhone competition in Canada
'Art project' video game attacks Apple Mac machines
Hacker cracks Apple's latest iPhone 3GS security measures
The Beatles go digital with apples, but still not Apple's iTunes
Apple announces App Store offerings top 100,000
Apple launches iTunes Music Movies with exclusive content
Parallels Desktop 5 for Mac claims speed superiority
AT&T brings lawsuit against Verizon over 'Map' ad campaign
Canalys Q3 2009: iPhone, RIM taking over smartphone market
Hit-or-miss site claims 4G iPhone part; French exclusivity ends
Despite disappointing China debut, iPhone's 2010 predicted to be strong
Philadelphia's first Apple store moves closer to reality
Exclusive look at Apple's new iPod touch-based EasyPay checkout
China Unicom gains 5,000 iPhone subscribers from launch
iPhone makes enterprise market inroads for Apple
Apple pitches $30-a-month iTunes TV subscriptions - report
Apple's iPhone sees tepid sales debut in China
Apple's 2010 capital expenditures could signal major investments
Apple rumored to disable Atom support with Mac OS X 10.6.2
Apple advertising guru says he's 'not going anywhere'
First Look: Apple's 27" big screen iMac
Last chance this year to save an extra 3% on iMacs, white MacBooks
Visionary behind Apple's '1984' advertisement steps down
Flash playback issues reported on Apple's new 27-inch iMacs
Apple expands school initiative with Atlanta MacBook program

AppleInsider Market Place

Sell your Laptop - working or not. Free shipping.: Get an instant online quote and sell your laptop today !

Believe in Office: Save Up To 25% on Office 2004 For Mac. Visit Our Site for Details!

IBackup - SMB Online Backup: IBackup is the preferred online storage and backup service of choice for SMBs for its ease of use, security and value. Offers automated backup and restore, file selection and securiy.

Download free software - everyday updated freeware files

 
Advertisements








AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.