$bbtitle
AAPL: 187.6201 ( -2.1099 ) AppleInsider RSS Feed
Search:
AppleInsider.com Archives Reviews Anonymous Mailer Submit Story AppleInsider Forums Polls Advertise on AppleInsider Contact AppleInsider
Tuesday, November 6, 2007

Apple chastised for ignoring two Mac data loss issues

By AppleInsider Staff

Published: 01:00 PM EST

Apple is taking some flak this week for failing to acknowledge and address two separate data loss issues -- one present in Leopard's Finder and another having to do with faulty Seagate hard drives used in the company's MacBook line of notebook computers.

Leopard data loss issue

Tom Karpik explains that Leopard’s Finder has a glaring bug in its directory-moving code, which could lead to horrendous data loss if a destination volume disappears while a move operation is in action.

Unlike a directory copy action across drives, which duplicates a directory from one volume to the other and leaves the original intact, a directory move action across drives is intended to duplicate the original directory from the source drive to the destination drive, then delete the original from the source drive when the move to the destination drive is complete.

It appears that Leopard's Finder (as well as Finder versions dating back to Mac OS X 10.3 Panther) fails to check the integrity of the directory copied to the destination drive before deleting the source directory from the source drive. Therefor, if a directory move is interrupted partially through the move process, the Finder assumes the move was successful and deletes the original directory from the source drive, leaving a directory with only partial file contents on the destination drive.

The bug occurs regardless of the type of destination drive -- be it a local USB drive, local Firewire drive, or SMB volume. On his website, Karpik has posted step-by-step instructions on how to reproduce glitch as well as a video demonstrating its affect.

Leopard data loss issue

Meanwhile, U.K.-based data-recovery firm Retrodata is warning Apple customers that they risk potential data loss due to a design flaw on certain 2.5-inch Seagate SATA drives, commonly found in notebooks such as the MacBook or MacBook Pro.

"The read/write heads are detaching from the arm and plowing deep gouges into the magnetic platter," says Retrodata Managing Director Duncan Clarke. "The damage is mostly on the inner tracks, but some scratches are on the outer track -- Track 0 -- and once that happens, the drive is normally beyond repair."

The problem is reportedly prevalent with Seagate 2.5-inch SATA drives that are manufactured in China and loaded with firmware Version 7.01. Model numbers affected include ST96812AS and ST98823AS.

Clark advises users to go to their System Profile, and under Serial ATA look for the "revision number."

"If it is firmware Version 7.01, then you have to panic," he said. "Apple is being utterly irresponsible and should launch a product recall."

43 Comments ] 
 [ Tell a Friend ] [ Print ] [ Story Link ] 

Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
Apple files first lawsuit in defense of "Made for iPod" licensing
Latest iPhone deals nearly quadruple Apple's addressable market
Component report pins MacBook overhaul for third quarter
Orange to offer 3G iPhone in Africa, Mid East, and Europe
WSJ on touch BlackBerry; Intel 4-core; T-Mobile at 100K iPhones
Intel: Apple tablet comment simply untrue
Mac OS X 10.5.3 moving along, on course with iPhone 2.0?
Apple filing places iPhone networks at restaurants, zoos, concerts
Mexican iPhone, iTunes June rumor; Wall Street retail; Boston unveiled
WWDC sold out with over 5,000 attendees
Intel exec vouches for Atom-based Apple Newton tablet - report
AT&T now limiting iPhone sales to one, requiring plastic
O2 fuels 3G iPhone frenzy as Bharti says deal signed for India
AT&T to boost 3G speeds more than fivefold by 2009
Swiss iPhone announcement raises eyebrows given rumors
Swiss iPhone rumor; BlackBerry Thunder; Apple gay-friendly
Microsoft releases Office 2008 SP1, says VBA to make return
Steve Jobs to showcase OS X, iPhone platforms at WWDC
HBO shows arrive on iTunes starting at $1.99 an episode
QuarkXPress 8 to target Adobe's Creative Suite this August
BlackBerry Bold stands as 3G iPhone's chief rival
New Time Machine option in 10.5.3; Boston store opens Thursday
HBO shows coming to iTunes under new pricing structure?
New deals seen tripling Apple's addressable market for iPhone
AT&T now showing "iPhone Black" model in device listing [u]
SingTel to offer iPhone out East; TIM chief says 3G model in June
3G settings discovered in latest beta of iPhone firmware
Online Apple Stores run dry of iPhones
iTunes France TV job; .Mac refresh rumor; NYC shortages return
Apple settlements: Canadian iPod credit, notebook adapter refunds
Job listings hint at multi-carrier iPhone in Australia, Brazil
Briefly: Mac OS X 10.5.3; AT&T iPhone hotspot access; Vista sales
Apple developing 3D gaming controller for Apple TV
O2 says Apple's iPhone "no longer available" [updated x2]
NBC prefers Zune DRM [U]; VMware beta; iMac's 10th birthday
America Movil to sell Apple's next-gen iPhone in Mexico
Briefly: Spain, Poland iPhone talk; iPhone SDK beta 5; AT&T memo
Flash Wars: Adobe Fights for AIR with the Open Screen Project [Part 3 of 3]
NBC at iTunes UK; Caris and Piper outlooks; new '3G iPhone' photo
Apple to begin selling 3G iPhone in late June?

AppleInsider Market Place

Sell your Laptop - working or not. Free shipping.: Get an instant online quote and sell your laptop today !

Believe in Office: Save Up To 25% on Office 2004 For Mac. Visit Our Site for Details!

IBackup - SMB Online Backup: IBackup is the preferred online storage and backup service of choice for SMBs for its ease of use, security and value. Offers automated backup and restore, file selection and securiy.

Kredit auf Online Kredit Index - Here is some credit information for our German visitors.
Download free software - everyday updated freeware files

 
Advertisements







AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.