$bbtitle
Apple Stock: 199.92 ( -0.59 )
RSS RSS Twitter Twitter
Search:
AppleInsider.com Archives News Bytes Reviews Anonymous Mailer Submit Story AppleInsider Forums Mac Prices Polls Advertise on AppleInsider Contact AppleInsider
Save up to $280 on new MacBook Pros and up to $165 on brand new iMacs with special coupons: Mac Pricing Guide updated Nov 20th (Find the best prices on Macs).
Monday, October 1, 2007

Nokia launches anti-iPhone campaign amid controversy

By Prince McLean

Published: 02:00 PM EST

Bloggers and hackers aren't the only ones sticking it to iPhone maker Apple Inc. for its closed minded approach to user-customization of the touch-screen handsets -- Nokia has taken advantage of the situation by launching a print and web campaign dubbed "Open to anything."

"We believe the best devices have no limits. That's why we've left the Nokia Nseries open," the Finland-based handset maker wrote on its new "Open to anything" website. "Open to applications. Open to widgets. Open to anything. So go ahead and load it up. What it does is up to you."

The campaign, which was accompanied by the posting of similarly-worded bills in New York City this past weekend, is an obvious response to the latest iPhone update on Thursday. As Apple had warned, the software patch disabled versions of the Apple handset that had been "unlocked" to operate on wireless carries other than AT&T, while adding a couple of new features like the Wi-Fi iTunes Music Store.

In addition, however, the update wreaked havoc on a number unmodified iPhones and those iPhones which had been only modified to run third-party software applications but had otherwise remained locked to the Apple-approved carrier. Users who reached out to Apple for help in reactivating those phones were turned away (video) in the same manner as those users who had unlocked the devices against Apple's stated policy.

The Cupertino-based firm's harsh stance was met with considerable outrage because, unlike unlocking, users who had installed third-party applications simply to increase the usefulness of their pricey handsets -- in addition to those who had done nothing at all -- were suddenly being informed that they had voided their warranty on the handset as a whole and were on their own in attempting to somehow reactivate those phones.

The matter is complicated by a number of factors, primarily what is now being perceived by some as a poor job on Apple's part to convey its stance on third-party applications to iPhone users earlier in the handset's lifecycle. Recent comments from an Apple executive even made it appear as if the company was taking an indifferent stance to the development and installation such third-party apps. Additionally, Apple's public warning seemed only to target unlockers rather than those installing applications.

What's more, third-party iPhone apps and simple point-and-click applications to easily install them had become as commonplace on the Internet in recent weeks as shareware applications. Therefore, some iPhone owners may have used such applications without a full understanding of the consequences.

As a result of these and other gripes with Apple's iPhone policies, users are now banding together in an attempt to drum up support for a class-action lawsuit against the company under three theoretical classes.

The first class would contain iPhone owners who have used third-party software to access the flash storage on an iPhone, without having altered firmware or installed a program on the device. A second would include owners who had installed third-party apps in the past, but who have since restored their phones to factory defaults but are still suffering from hardware problems such as bad touchscreens.

A third and final class would challenge the whole unlocking issues, which is reportedly legal under the Digital Millennium Copyright Act but discouraged by Apple, which states on the iPhone's packaging and marketing material that an AT&T contract is required for usage.

Browser Share
Nokia bills posted in New York City and shown in the MacRumors forum.


In the meantime, the whole iPhone mess is garnering national recognition from the the mainstream media and slowly snowballing into a public relations nightmare for Apple. The New York Times recently ran a piece that quotes Apple spokesperson Jennifer Bowcock as saying those iPhone owners who are experiencing problems following the recent iPhone update should "purchase a new iPhone." And overseas, the Guardian syndicated Gizmodo's updated recommendation to its readers, which is "Don't Buy" an iPhone:

"Screw the unlock for a second. Let's talk about the those third-party apps," wrote Brian Lam, an editor at the widely read and Apple "approved" gadget blog. "While my 4GB iPhone is a brick, and the 8GB phone, which I kept on a totally legit AT&T contract, is now stripped down. Programs like the faux-GPS, IM clients, Flickr Upload, and NES emulator -- what did they ever do but make the iPhone far better than the stock original? They made it far more competitive with open-platform superphones like the Nokia N95, to which I will now be switching."

While Apple likely mulls a response, Nokia and other would-be rivals are sure to be having a field day with this one.

141 Comments ] 
  Print ] [ Story Link ] 


Download Parallels 5.0 Today
Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
Apple's App Store approval process gets partially automated
TomTom to release iPod touch-specific GPS car kit
China Unicom expects 10% of 3G users on iPhone in 3 years
Steve Jobs e-mails terse response to upset Apple developer
Hack re-enables Atom processor compatibility for Mac OS X 10.6.2
Microsoft shareholders grill CEO about Apple, iPhone
Google outlines Chrome OS plans for netbooks
Sony announces iTunes competitor for music, movies, books
Apple investigates space-age fitness tracking technology
Web search statistics show Bing stagnant, Google growing
New apps said to make iPod touch more prominent in Apple stores
Piper: Apple tablet no more than $700, launch timing irrelevant
Major publisher preps for Apple tablet as delay, OLED rumors surface
AT&T faces setback in legal battle over Verizon ads [u]
TomTom app updated to support iPod touch, first-gen iPhone
Oct. estimates suggest Apple will sell 2.9M Macs this quarter
Microsoft retail store gets odd viral marketing buzz
Rumored 'Google Phone' said to be coming in 2010
Evidence suggests Apple at work on Mac OS X 10.7
iPhone approved in South Korea; China Mobile talks continue
AT&T upgrades network as wireless traffic quadruples over past year
Apple store in upscale Greenwich, Conn., to open Saturday
Needham downgrades Apple stock on technicality
Verizon rumored to embrace Palm in 2010 to combat iPhone
Apple's iPhone App Store takes off in China
Belgian heist lands thousands of stolen Apple iPhones
Verizon responds to AT&T in court: 'The truth hurts'
Apple said to release iPhone app for in-store appointments
OnLive cloud gaming service demonstrated on Apple's iPhone
Apple tablet speculation: high-end graphics, several models
Microsoft looks to combat Apple globally with Zune content
Apple met with AdMob weeks before acquisition by Google
Apple earns key legal victory against Psystar
Apple looks to hire AAA game developer for in-house iPhone team
Apple's next-gen iPhone power amp; NASA chemical sensor app
Bill Gates praises Steve Jobs for saving Apple
AT&T responds to 'false and misleading' Verizon ads
Apple unveils browser-based iTunes Preview
AT&T asks court to pull Verizon's 'misleading' iPhone ads
Conflicting reports within Qualcomm suggest Verizon-only iPhone

AppleInsider Market Place

Sell your Laptop - working or not. Free shipping.: Get an instant online quote and sell your laptop today !

Believe in Office: Save Up To 25% on Office 2004 For Mac. Visit Our Site for Details!

IBackup - SMB Online Backup: IBackup is the preferred online storage and backup service of choice for SMBs for its ease of use, security and value. Offers automated backup and restore, file selection and securiy.

Download free software - everyday updated freeware files

 
Advertisements








AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.