$bbtitle
Apple Stock: 199.92 ( -0.59 )
RSS RSS Twitter Twitter
Search:
AppleInsider.com Archives News Bytes Reviews Anonymous Mailer Submit Story AppleInsider Forums Mac Prices Polls Advertise on AppleInsider Contact AppleInsider
Save up to $280 on new MacBook Pros and up to $165 on brand new iMacs with special coupons: Mac Pricing Guide updated Nov 20th (Find the best prices on Macs).
Wednesday, June 7, 2006

Norwegian consumer group opposes iTunes TOS

By AppleInsider Staff

Published: 09:00 AM EST

A consumer advocate group has won a preliminary ruling that may force Apple Computer to change its iTunes terms of service (TOS) in Norway, according to reports.

Earlier this year, the Consumer Council of Norway lodged a complaint with the Consumer Ombudsman, a government representative, over iTunes Music Store in Norway.

The group argued that Apple iTunes terms of service is in violation of Section 9a of the country's Marketing Control Act and also said that iTunes' digital right management violated consumer protection laws.

While no decision has been made in regards to iTunes' closed digital rights management (DRM) system and a few other issues, the group claimed victory on several points and said that the ruling would also apply to other digital music services, perhaps signaling a movement toward greater consumer rights.

"This is a great victory for the digital rights of Norwegian consumers," the group said. "The decision clearly states that the terms of agreement demanded by iTunes are unreasonable with respect to the country's consumer protection laws."

Amongst its complaints, the Consumer Council argued that Apple must be held liable for security holes and other bugs that could be exploited by hackers or computer viruses.

"Consumers are barred from lodging compensation claims if iTunes' software creates security holes that can be exploited by computer viruses," a group representative said. "This is a very real issue, which was most recently highlighted by the case of Sony BMG's latest DRM, XCP," referencing the recent security hole introduced by Sony on some copy-protected CDs.

Specifically, the group said users can not be forced to give consent to be governed by English Law when running iTunes software in Norway and Apple cannot disclaim responsibility for any damage caused by its software. In addition, the decision also found that Apple could not alter the terms of service at anytime, a disclaimer the company includes in its standard terms of service before running iTunes software.

However, the ruling will force Apple to adjust the terms and conditions of the iTunes agreement to comply with Norwegian law by the 21st of June.

"We are very satisfied with the decision. There is a general tendency for consumers to meet grossly unreasonable agreements when they download files with cultural content. It is therefore positive that the Ombudsman gets a grip on this so that consumer interests are also protected when such material is downloaded," senior advisor Torgeir Waterhouse says.

Still undetermined is whether Apple must include a "cooling-off" period when purchasing from iTunes and whether Apple's geographic limitations are reasonable under the country's laws. Apple currently states that all sales are final.

Consumer Council is also pushing for a ruling on iTunes' DRM, which has faced a backlash in other European countries such as France. Earlier this year the country pushed for a law that would force Apple to open up its iTunes FairPlay DRM to competitors, a move that industry analysts say would likely result in Apple closing its French iTunes Music Store.

69 Comments ] 
  Print ] [ Story Link ] 


Download Parallels 5.0 Today
Mac Poker players can play Full Tilt Poker for Mac and get 100% to $600 free with bonus code MP600, courtesy of Online Poker Mac
AppleInsider Features
Hot Forum Topics

Recent Articles
Smoking may void Applecare warranty due to "health hazard"
Inside Google's Android and Apple's iPhone OS as software markets
Apple's App Store approval process gets partially automated
TomTom to release iPod touch-specific GPS car kit
China Unicom expects 10% of 3G users on iPhone in 3 years
Steve Jobs e-mails terse response to upset Apple developer
Hack re-enables Atom processor compatibility for Mac OS X 10.6.2
Microsoft shareholders grill CEO about Apple, iPhone
Google outlines Chrome OS plans for netbooks
Sony announces iTunes competitor for music, movies, books
Apple investigates space-age fitness tracking technology
Web search statistics show Bing stagnant, Google growing
New apps said to make iPod touch more prominent in Apple stores
Piper: Apple tablet no more than $700, launch timing irrelevant
Major publisher preps for Apple tablet as delay, OLED rumors surface
AT&T faces setback in legal battle over Verizon ads [u]
TomTom app updated to support iPod touch, first-gen iPhone
Oct. estimates suggest Apple will sell 2.9M Macs this quarter
Microsoft retail store gets odd viral marketing buzz
Rumored 'Google Phone' said to be coming in 2010
Evidence suggests Apple at work on Mac OS X 10.7
iPhone approved in South Korea; China Mobile talks continue
AT&T upgrades network as wireless traffic quadruples over past year
Apple store in upscale Greenwich, Conn., to open Saturday
Needham downgrades Apple stock on technicality
Verizon rumored to embrace Palm in 2010 to combat iPhone
Apple's iPhone App Store takes off in China
Belgian heist lands thousands of stolen Apple iPhones
Verizon responds to AT&T in court: 'The truth hurts'
Apple said to release iPhone app for in-store appointments
OnLive cloud gaming service demonstrated on Apple's iPhone
Apple tablet speculation: high-end graphics, several models
Microsoft looks to combat Apple globally with Zune content
Apple met with AdMob weeks before acquisition by Google
Apple earns key legal victory against Psystar
Apple looks to hire AAA game developer for in-house iPhone team
Apple's next-gen iPhone power amp; NASA chemical sensor app
Bill Gates praises Steve Jobs for saving Apple
AT&T responds to 'false and misleading' Verizon ads
Apple unveils browser-based iTunes Preview

AppleInsider Market Place

Sell your Laptop - working or not. Free shipping.: Get an instant online quote and sell your laptop today !

Believe in Office: Save Up To 25% on Office 2004 For Mac. Visit Our Site for Details!

IBackup - SMB Online Backup: IBackup is the preferred online storage and backup service of choice for SMBs for its ease of use, security and value. Offers automated backup and restore, file selection and securiy.

Download free software - everyday updated freeware files

 
Advertisements








AppleInsider RSS Feed
AppleInsider © 1997-2008
Please review our Privacy Policy.
Written/Edited/Compiled by the AppleInsider Staff.